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Customer Service Representative - State Farm Agent Team Member

Full Time in Bridgeton, MO

Benefits
  • Reimbursement of licensing expenses
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION
As a representative with the Kathy Bowden Agency, you will generate the kind of exceptional client experiences that reinforce the growth of our small business, local insurance agency. A desire to help people with attention to details and ability to utilize friendly customer service skills will make you an ideal fit. Your career will develop while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This is an entry-level position posting with structured training, the hourly rate will progressively increase as you gain and/or perform relative skills and licensing.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, transfers, claim submissions and billing clarification.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
Compensation $14.00 - $18.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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