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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G Gordon

November 19, 2024

5  out of  5
rating by G Gordon
"I have dealt with Shane and Donna both have been patient and helpful and very nice people to do business with. Highly recommended !"
We responded:
"Thank you so much for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gregg Brown

November 4, 2024

5  out of  5
rating by Gregg Brown
"Best insurance service that I have ever experienced. Very courteous, very professional and very sincere."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Teri Lehman

October 28, 2024

5  out of  5
rating by Teri Lehman
"I just moved to Kathy Bowden State Farm and the customer service was out of this world. Donna was the ultimate professional. I really love how easy State Farm makes everything. I am so happy I made this move."
We responded:
"WOW, Teri… thanks so much for giving us a wonderful review! We’re thrilled to hear that you had such a positive experience with us, especially with Donna. We strive to provide exceptional customer service and make things as easy as possible for our clients. Welcome to the Kathy Bowden State Farm family—we're so glad you made the move and look forward to serving you for years to come! If you need anything, don't hesitate to reach out."
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Jacqueline Hamil

October 14, 2024

5  out of  5
rating by Jacqueline Hamil
"I have been a client of Kathy Bowden State Farm for over 20 years and have nothing but great things to say about this office. Kathy is a person of high integrity and is very knowledgeable when it comes to insurance products. Her staff is also top notch. I have home, auto and life insurance with them. A few years back my home was hit by a tornado. State Farm took care of my claim without hassle and Kathy reached out immediately to see what my needs were. Anytime I have a question and reach out to her office, they are prompt in getting me the correct answer. Another thing I appreciate about Kathy is she does an annual review with you to make sure your policies are up to date and meet your current needs. She never tried to upsell me. I would highly recommend this office."
We responded:
"Thank you so much for your kind words and for being a loyal client for over 20 years! We're thrilled to hear that you've had such a positive experience with our team. It’s our goal to provide exceptional service and support, especially during challenging times like your tornado claim. We appreciate your trust in us to meet your insurance needs, and we're glad to know that our annual reviews and personalized approach have made a difference for you. Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come! Thank you, Jackie!"
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York Bennett

October 14, 2024

5  out of  5
rating by York Bennett
"They moved mountains to help us with our difficult situation!! Amazing people very personable and kind!!"
We responded:
"Tricky situations are never fun! My agency team strives to help ALL our customers with their insurance needs. Thank you, York for such a great review!"
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Lynn Burmester

October 11, 2024

5  out of  5
rating by Lynn Burmester
"Kathy and her team are always so very helpful and kind! Highly recommend!"
We responded:
"Thank you Lynn for the Five Star review of my Bridgeton Insurance Agency team! We appreciate you! very much."
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Patricia Cook

October 11, 2024

5  out of  5
rating by Patricia Cook
"We have been clients of MS Bowden's since she took over from her father. Through the years she has proven herself as a knowledgeable agent, over and over. In these days of interactive systems, it is so nice to have a real person representing you."
We responded:
"Thank you for the very kind review and the many years we've been honored to serve you as your State Farm Agent. We agree...so much better to hear someone at the other end of a local phone #. Please call on us anytime!"
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Tim Ferguson

September 27, 2024

5  out of  5
rating by Tim Ferguson
"I have been with Kathy Bowden's agency since 1975. Recently, I've been working with JD Thurston about a number of issues. Everything was resolved immediately. As per usual, JD took care of everything. They are a well-oiled machine when it comes to our insurance policies. In my opinion, they are and have always been a 10!"
We responded:
"Thank you so much for taking the time to leave such a positive review! I'm proud that your experience working with JD Thurston is so positive. The Bowden State Farm office has always strived to provide excellent customer service and it's wonderful to know that your issues were resolved promptly and efficiently. We truly appreciate your kind words and your continued trust in our agency. Its customers like you that make us strive to be a "well-oiled machine" in providing insurance policies. Thank you for rating us a 10!"
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Mark Cowell

September 25, 2024

5  out of  5
rating by Mark Cowell
"Been with Bowden State Farm for over 35 years. Staff is always helpful in selecting the right policy coverages and State Farm has always been responsible in coverage when claims are made. Highly recommended team."
We responded:
"Mark, I appreciate your long-time loyalty to our Bridgeton State Farm office! I agree, good claims handling is key for trust in your insurance! Thank you for giving me and my team the opportunity to serve you AND for your very kind review! "
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gary sobocinski

September 17, 2024

5  out of  5
rating by gary sobocinski
"Recently, Kathy’s team followed up with me when a premium was not received. I was so impressed by the level of follow up that Kathy and her team did for me. I recommend that you give Kathy a call."
We responded:
"Thank you Gary. We love handling your families insurance need. I agree.. Jeff is the best!"
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Beverly Rodegast

September 17, 2024

5  out of  5
rating by Beverly Rodegast
"We have utilized Kathy Bowden for all of our insurance needs: auto, home, life. She is extremely knowledgeable and offers sound advice for any situation. She is genuinely caring. The office staff is superb... quick to answer questions and if unsure, will do their research and call back. We highly recommend!"
We responded:
"You’re the best, Beverly! My team and I work hard to help all our customers with auto insurance home and life. Thank you for recommending us as a go-to insurance agency and giving us 5 Stars!"
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Lavon Warren

August 23, 2024

5  out of  5
rating by Lavon Warren
"Always a great place with good energy and nice people and Shane is always willing to help"
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Terry Hickman

August 23, 2024

5  out of  5
rating by Terry Hickman
"I feel this is the best State Farm office by far. Donna Yost really helped me with my insurance needs and it did not take a long time nor was it difficult or draining. I would really recommend this state form office for anyone looking for car or home insurance"
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Super Chef

August 17, 2024

5  out of  5
rating by Super Chef
"Love State Farm. Great service. Extremely friendly and knowledgeable."
We responded:
"We appreciate you!!! Thank you for the wonderful review. My team works hard to offer the best insurance services to ALL our customers and I'm pleased you are happy with our agency!"
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Mehdi Eghdamian

August 7, 2024

5  out of  5
rating by Mehdi Eghdamian
"JD and Donna at Kathy Bowden Insurance agency, went above and beyond in providing timely, honest and complete insurance coverage for my landlord insurance needs. I will certainly be calling on them in the future. A great hard working team. Good job."
We responded:
"Thank you, sir for the Five Star Review and your kind words. We welcome you to our agency and will always strive to provide the best service for you. I am glad we were able to help you with your rental dwelling needs!"
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azone24

July 25, 2024

5  out of  5
rating by azone24
"Kayla is an amazing person who always looks after her clients and will put their needs first. I highly recommend giving her a chance on a your insurance needs!"
We responded:
" Thank you for your 5 Star Review! Our priority is to meet the needs of our customers whether it be auto insurance, house insurance, or commercial insurance! Sometimes it's just a matter of getting the best possible insurance quote. Kayla gets that and we LOVE having her a part of our Bridgeton insurance team!"
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P M

July 25, 2024

5  out of  5
rating by P M
"They take the time to get to know you so they can get you the best policy for your needs. If you have any question, they will explain thoroughly so you know what you are getting. Friendly staff."
We responded:
"Thank you, Pam for the great review and it is simply a pleasure taking care of your insurance needs!"
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RIck Schneder

July 17, 2024

5  out of  5
rating by RIck Schneder
"Very helpful in all aspects"
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Jerry Grimmer

July 17, 2024

5  out of  5
rating by Jerry Grimmer
"Long-term State Farm customer. Switched my business to the Bowden agency several years ago for better more attentive servicing. Totally satisfied. Great staff always available, responsive, and easy to work with."
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Aiden Randell

July 6, 2024

5  out of  5
rating by Aiden Randell
"Donna was excellent!! She helped me get the best rate I could and even came in on her day off to help!"
We responded:
"Thank you Aiden. I think so as well and congrats on your vehicle!"
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Mary Ann Nordmann

July 3, 2024

5  out of  5
rating by Mary Ann Nordmann
"I just had a meeting with our representative at Kathy's office. He was very helpful in going over our different policies to make sure we had the coverage that we needed. He explained the changes that we could make. Then left the final decision up to us. Overall I am very satisfied with the way our meeting went ."
We responded:
"Thank you Mary Ann! I appreciate your business with our agency and am glad JD was helpful! "
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Edward V

June 29, 2024

5  out of  5
rating by Edward V
"JD called and offered to go over our cars and trailers policy’s to save us some money. We haven’t nailed it just but I appreciate taking the time to go over them."
We responded:
"Thank you for taking the time! We understand the rising costs and hope we’re matching the coverages you need with the best rate!"
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Jim Indelicato

June 26, 2024

5  out of  5
rating by Jim Indelicato
"I’ve been with Kathy Bowden’s office for the past 30 years, starting with auto insurance, then homeowners’ insurance, to most recently adding a new teenage driver to our auto insurance policy. Everyone in the office is a pleasure to work with and available anytime to answer even the smallest questions. Would highly recommend!"
We responded:
"Jim, I sure appreciate you and your family! Thank you so much for the kind words. "
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Jenny Kerr

June 26, 2024

5  out of  5
rating by Jenny Kerr
"I've always used St. Farm for car insurance (since I started driving in the 1990's) as did my family. No other company has ever given me a better rate! ~ I picked Kathy Bowden's office because it's the closest to me having moved to the area & it has not yet disappointed. They've always been efficient in responding to any changes/needs. Shane is enthusiastic about being willing to help & offers quotes if I want but is not pushy if I don't."
We responded:
"Jenny, welcome to our agency! Thank you so much for the great review. Shane and my entire team are here to assist and strive to continue satisfying your insurance needs!"
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Sanford Weinberg

June 21, 2024

5  out of  5
rating by Sanford Weinberg
"We always receive friendly service. I have been with State Farm for many years. This office is great."
We responded:
"Thank you Sanford! We appreciate you very much!"