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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stephanie Goins

February 17, 2023

5  out of  5 rating by Stephanie Goins
"Great Customer, JD was very attentive in finding me the best discount as well as sharing a few laughs! Go visit him and get the best for you"

Mary Vahey

February 13, 2023

5  out of  5 rating by Mary Vahey
"5 star rating! As a customer of this office for many years, I have been completely satisfied each and every time I have had questions or concerns. Every staff member is loaded with patience and knowledge. In todays world, it is a true benefit to have an office like this to turn to. I would highly recommend to anyone seeking quality service for insurance coverage."

Adam A

January 19, 2023

5  out of  5 rating by Adam A
"My mother had home and auto with Kathy for many years and was always treated very well. They helped me get some information from the account from two years ago and did it extremely quickly. We have had nothing but great experiences with this office."

Mariyn Vescovo

January 11, 2023

5  out of  5 rating by Mariyn Vescovo
"Called State Farm because our rates have gone up so much. The agent took an hour to go over all our policies, automobiles and home owners, with us to explain everything. He gave us several ways to lower our rates. We appreciated this so much. We feel better knowing we have an agent who really seems to care and is available to us right here in town. Thank you."

Douglas Gibbons

January 9, 2023

5  out of  5 rating by Douglas Gibbons
"Great customer service"

Cortney “sunfield” Dowler

January 5, 2023

5  out of  5 rating by Cortney “sunfield” Dowler
"Very helpful and quick. Was in and out. And saved a lot of money. Thank you"

Vicki Minniear

January 5, 2023

5  out of  5 rating by Vicki Minniear
"I have been a State Farm client for 48 years. First with an agent located in St. Charles, MO for many years until he retired and then I was transferred to another agent with whom I also was with for several years until that office started not returning calls, not following up with issues and seemed to have a new employee working there everytime I would call, the employees never knew anything including the agent herself. I got fed up and switched to the Kathy Bowden's office. I have been very pleased, happy and satisfied so far. I have been with her for a few years now. My daughter also switched to her and I know she's happy that she switched as I have been. Thank you for the great service you and your employees have given us."

JOHN SCHUETTE

December 10, 2022

5  out of  5 rating by JOHN SCHUETTE
"Experience was Good . Supplied information and quote very quickly. Good experience and purchased 5 Policys"

Lynsey Goslik

December 10, 2022

5  out of  5 rating by Lynsey Goslik
"Jeff was very helpful with getting me on a policy with the State Farm Company. He was quick and efficient while also making sure I was satisfied with pricing and coverage!!"

Jeannie Brockman

November 18, 2022

5  out of  5 rating by Jeannie Brockman
"Shane was amazing as a State Farm agent, making buying car insurance an informed and secure experience. We are now a State Farm family!"

Kim Arnold

November 15, 2022

5  out of  5 rating by Kim Arnold
"I literally saved $92 a month by returning to State Farm and stopping my #Lizard expirement (we all have moments) I talked with Kathy and then Shane They were able to get my car insured in two hours They are very ..Awesome They explained everything offered advice Not to forget I'm saving $1200 a year to get the coverage I needed and wanted. Thank you You are the Best, Kim"

Roger Rackley

November 12, 2022

5  out of  5 rating by Roger Rackley
"I’ve been with Kathy and her father before her. Excellent service, very friendly and helpful. All around good people to work with."

Scott Zimmer

November 2, 2022

5  out of  5 rating by Scott Zimmer
"Great@"

Amanda Spiller

October 27, 2022

5  out of  5 rating by Amanda Spiller
"Kathy's office went above and beyond for us. They always answer the phone and respond right away to any questions or inquiries!! Highly recommend Kathy Bowden's office"

Ala

September 29, 2022

5  out of  5 rating by Ala
"Worked with Jeff. An excellent experience. Very responsive and thorough. Switched from a competitor, so far so good!"

Nancy Hermann

September 20, 2022

5  out of  5 rating by Nancy Hermann
"The people at this State Farm ( Jeff, Shane and JD) Are amazing and so helpful with my claim I had!!! They are the best!!"

Paul Grana

September 20, 2022

5  out of  5 rating by Paul Grana
"Kathy and Jeff provided me a good competitive quote the very day I first called. Bound within a couple days. They gave me their full attention and earned my respect."

Timothy Hunter

August 19, 2022

5  out of  5 rating by Timothy Hunter
"Very efficient and helpful."

Emily Woodland

August 16, 2022

5  out of  5 rating by Emily Woodland
"Fantastic agency!! They are always in your corner making sure you get the best deals + the coverage you need. I've had policies with them for 7 + years and would recommend them to anyone looking for a new insurance agency!"

Jason Baker

July 21, 2022

5  out of  5 rating by Jason Baker
"Very easy to work with, staff is very friendly and communicates quickly. Highly recommend."

Nathaniel Sperry

July 20, 2022

5  out of  5 rating by Nathaniel Sperry
"Out standing service and a friendly and inviting atmosphere! Anything we have needed, both JD and Shane were on top of it! This is a team that Is just that “A TEAM” of hard working devoted people that I give 10 Out of 10!"

Teri Lehman

July 18, 2022

5  out of  5 rating by Teri Lehman
"Professionalism, top customer service, best rates! I trust Kathy and her team 100%. They will work with you to get the best rates and they are very responsive to every question I have."

A S

July 15, 2022

5  out of  5 rating by A S
"Friendly environment and the staff is extremely helpful. I am saving more now with State Farm than I did with my last company."

Elaine Smith

June 28, 2022

4  out of  5 rating by Elaine Smith
"Great services for us! Friendly personal ease of payment done over phone,"

Colin Shipley

June 17, 2022

5  out of  5 rating by Colin Shipley
"I have worked with Kathy for several years now. She is not my first State Farm agent but she has been the best by far. I get good advice from her and I don't feel pressured to buy coverage I don't need. I am looking forward to a continued relationship."