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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RIck Schneder

July 17, 2024

5  out of  5 rating by RIck Schneder
"Very helpful in all aspects"
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Jerry Grimmer

July 17, 2024

5  out of  5 rating by Jerry Grimmer
"Long-term State Farm customer. Switched my business to the Bowden agency several years ago for better more attentive servicing. Totally satisfied. Great staff always available, responsive, and easy to work with."
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Aiden Randell

July 6, 2024

5  out of  5 rating by Aiden Randell
"Donna was excellent!! She helped me get the best rate I could and even came in on her day off to help!"
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Mary Ann Nordmann

July 3, 2024

5  out of  5 rating by Mary Ann Nordmann
"I just had a meeting with our representative at Kathy's office. He was very helpful in going over our different policies to make sure we had the coverage that we needed. He explained the changes that we could make. Then left the final decision up to us. Overall I am very satisfied with the way our meeting went ."
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Edward V

June 29, 2024

5  out of  5 rating by Edward V
"JD called and offered to go over our cars and trailers policy’s to save us some money. We haven’t nailed it just but I appreciate taking the time to go over them."
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Jim Indelicato

June 26, 2024

5  out of  5 rating by Jim Indelicato
"I’ve been with Kathy Bowden’s office for the past 30 years, starting with auto insurance, then homeowners’ insurance, to most recently adding a new teenage driver to our auto insurance policy. Everyone in the office is a pleasure to work with and available anytime to answer even the smallest questions. Would highly recommend!"
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Jenny Kerr

June 26, 2024

5  out of  5 rating by Jenny Kerr
"I've always used St. Farm for car insurance (since I started driving in the 1990's) as did my family. No other company has ever given me a better rate! ~ I picked Kathy Bowden's office because it's the closest to me having moved to the area & it has not yet disappointed. They've always been efficient in responding to any changes/needs. Shane is enthusiastic about being willing to help & offers quotes if I want but is not pushy if I don't."
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Sanford Weinberg

June 21, 2024

5  out of  5 rating by Sanford Weinberg
"We always receive friendly service. I have been with State Farm for many years. This office is great."
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Sharon Smith

June 12, 2024

5  out of  5 rating by Sharon Smith
"Just updated all of my house insurance needs with Shane. So very knowledgeable and easy to work with. Answered any questions with clarity. Kathy is the best too."
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Stephen Dill

June 5, 2024

5  out of  5 rating by Stephen Dill
"I have been a customer of Kathy's office for many years. I have always received excellent customer service and great rates from Kathy and her staff. Thank you to Shane for making the process of setting up a new policy very easy. He thoroughly explained the various options and details of the coverage, and also answered my many questions. I highly recommend this office for your insurance needs."
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Larrye Minner

June 5, 2024

5  out of  5 rating by Larrye Minner
"Very professional and support 5 stars!!"
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Adam Theissen

May 30, 2024

5  out of  5 rating by Adam Theissen
"Donna was so helpful. Made the process so easy!!"
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Shay Rush

May 25, 2024

5  out of  5 rating by Shay Rush
"I spoke with Shane, and he was pleasant and friendly. Shane answered all my questions and guided me through the process of switching my insurance over to a new provider."
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Monica Pemberton

May 17, 2024

5  out of  5 rating by Monica Pemberton
"So helpful, ALWAYS! I will recommend them to anyone. You won't be disappointed"
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Diana Cordes

May 6, 2024

5  out of  5 rating by Diana Cordes
"I have been with Charlie Bowden then Kathy for over 50 years. Great customer service. Accidents repair they are quick to assess damage and pay for repairs. Pleasant on phone. Feel like we are all family."
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Jeanette Boyd

April 18, 2024

5  out of  5 rating by Jeanette Boyd
"I recently purchased a life insurance policy from State Farm. The process was made easy to do and Donna, the agent who I worked with was a pleasure to work with and helped me get what I was looking for. I have been a client with State Farm for many years and am very satisfied with them."
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Jana Smith

April 12, 2024

5  out of  5 rating by Jana Smith
"We purchased a new home and were rate shopping. Donna at Kathy Bowden's office took the time to call me (several other agencies never returned my calls), ran several different quotes, reviewed some of the quotes others gave us and explained in detail what was covered and what wasn't by each policy. She never spoke negatively about any of the competition and provided amazing service. I appreciate her knowledge and thoroughness. If you're looking for insurance give Donna at Kathy Bowden's office a call. You won't be disappointed!"
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Ethan Crowder

April 10, 2024

5  out of  5 rating by Ethan Crowder
"I would recommend Kathy and her office to anyone in the market for homeowners insurance! As a first time homebuyer, I had lots of questions but Shane @ Kathy’s office handled everything I threw at home with ease. He didn’t make me feel stupid for any of the questions I needed answered and he was also very knowledgeable about the home buying/insuring process. I can’t thank Shane enough for making this a smooth transaction. I also want to note that the premium prices here were significantly lower than other places I shopped. Thanks again, Kathy and team!"
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Lori Abney

April 9, 2024

5  out of  5 rating by Lori Abney
"I've been a customer for over 35 years and they've always been very helpful"
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Jay Patel

April 9, 2024

5  out of  5 rating by Jay Patel
"Best service in town with best rates and customer service"
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LaChelle Steele

March 21, 2024

5  out of  5 rating by LaChelle Steele
"This is my first time using State Farm for insurance for myself. However, my entire family LOVES State Farm so I decided to get onboard. This insurance company is great! Let me tell you. When I first got my car I had Liberty Mutual & I cannot express how many issues I had with them, just on payment alone. When I say State Farm will work with you....& what I absolutely LOVE about them is that they keep you updated with text messages & do verbal check-ins! Now this maybe depending on the location by my location (Kathy Bowden) is just awesome. Donna especially from that location has been such a blessing to me. To actually have a person who genuinely cares about your business & makes sure all your questions & concerns have been answered. I had a change in how I get paid, & I was able to work with Donna & the team to get that adjusted. They have also been so very helpful with the unfortunate claim I recently had to make on my car! Wouldn't suggest another location other than Kathy Bowden! This location is awesome & God sent!"
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AMBER SCHNEIDER

March 5, 2024

5  out of  5 rating by AMBER SCHNEIDER
"Kathy Bowden has been my agent since my mom purchased me life insurance at 13. The office has always covered my car, life, renters and all insurance needs for almost 30 years. Professional, helpful, and enpathetic. A great insurance agent, staff, and office. Highly reccomend!!!"
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Shirley Irby

February 5, 2024

5  out of  5 rating by Shirley Irby
"I met with Donna at Kathy Bowden’s office and it was an exceptionally pleasant experience. Not only was Donna a very approachable person, she was professional and knowledgeable. She reviewed my car insurance policy and worked up a quote for a homeowners policy. As a result, I bundled the two and saved a bunch on my premiums. I would highly recommend this agency."
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Val Towns

February 5, 2024

5  out of  5 rating by Val Towns
"Ive been with State Farm since the late 90s ! Super Pleased with All of my services and I have multiple policies!!!! OH JD is the BEST!"
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Hayden Schaeffer

February 5, 2024

5  out of  5 rating by Hayden Schaeffer
"I recently moved to STL and Donna has gone above and beyond to make the transition with insurance seamless. They have given me all the information I need and even faster than I could expect. They also look out for your best interest and ask questions and truly do care about their customers. This is the best experience I have had with an insurance office."