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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylie Fisher

August 28, 2026

5  out of  5
rating by Kylie Fisher
"Kathy and her team, especially Carol, were incredibly kind and helpful to me as I navigated the process of getting my own car insurance policy for the first time. She was friendly and patient with my barrage of questions. I would highly recommend anyone looking to get a policy at State Farm to work with Kathy and her team."
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Stephanie Mullins

August 28, 2026

5  out of  5
rating by Stephanie Mullins
"Great team to work with!! Thanks!!"
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Julie Masterson

August 27, 2026

5  out of  5
rating by Julie Masterson
"I have used this office for my insurance needs for years and years (and my parents used this agent's office for years even before me). I really like how I can speak with a real person and not get routed to a mega call center. In the rare instances where I needed to initiate a claim, the process was straightforward and seamless."
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Eric Hollrah

August 26, 2026

5  out of  5
rating by Eric Hollrah
"I absolute love that I can go in thier office and get assistance. Everyone I have dealt with at Kathy's office has been very nice and able to assist me with everything I needed."
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Ricky

August 26, 2026

5  out of  5
rating by Ricky
"Fantastic service and fantastic team. The most caring and attentive to detail team I know in the insurance world. To the people who value an award winning customer service look no further. If I could leave a 100 star review I would do!!!!"
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Joe R aka BigShot

August 25, 2026

5  out of  5
rating by Joe R aka BigShot
"Kathy Bowden has been handling my insurance needs for decades. Honest and upfront. Someone you can trust. Highly recommend!"
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Jeanette Boyd

August 24, 2026

5  out of  5
rating by Jeanette Boyd
"I have been with State Farm for many years. I have found them to be very helpful. Terry one of the agents was very kind and quickly took care of my request. Everyone that I have interacted with has been professional and nice."
We responded:
"Jeanette...we appreciate you! Thank you for taking the time to recognize Terry and give our agency a wonderful review!"
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Sergio Gomez

August 22, 2026

5  out of  5
rating by Sergio Gomez
"Great group of people to work with. Kathy is very nice and welcoming. I would recommend for your insurance needs"
We responded:
"Sergio...we appreciate you!!! Thank you so much for being "all-in" with our Bridgeton insurance agency."
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James Peterman

August 20, 2026

5  out of  5
rating by James Peterman
"Wow This is personal service! I Have never experienced this level of care, concern, and thoroughness of My insurance needs and wants.
Kathy met with me personally to go over everything in my Homeowners and Auto policies.
What was covered, what was not covered, and explained in detail my policies.
Her and everyone I have talked with at her agency has been very nice and helpful.
She is very knowledgeable about what she provides for her clients and did not exhibit any pressure whatsoever for me to increase or get additional coverages.. She laid out the facts of insurance and allowed me to make the decision that is best for my family and myself relative
To our circumstances and needs.
Like that annoying jingle goes, "Like a good neighbor State Farm is there" is true with Kathy!
And we've seen her like a good Neighbor when Tornadoes came through our area and devastated the neighborhood she was personally at her clients homes in the aftermath
Seeing if they were ok and helping them.
I think if your looking for insurance and you want someone who knows you other than just by your policy number Kathy is that person.
I Do and will recommend this agency."
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Edward Taylor

August 19, 2026

5  out of  5
rating by Edward Taylor
"Carol provided outstanding customer service from start to finish! She was knowledgeable, professional, friendly, and took the time to make sure I understood everything. She made the entire experience easy and stress-free. I truly appreciate her dedication and willingness to help. If you’re looking for someone who genuinely cares about her customers, I highly recommend Carol at State Farm. Overall, a great experience!"
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Terry Weichelt

August 18, 2026

5  out of  5
rating by Terry Weichelt
"My agent for everything. Great service. Always informative and helpful her and her office."
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William

August 18, 2026

5  out of  5
rating by William
"Received knowledgeable advice from Kathy and her team. Highly recommend!"
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StreetMarine James

August 12, 2026

5  out of  5
rating by StreetMarine James
"Great service"
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Terry Perkins

August 10, 2026

5  out of  5
rating by Terry Perkins
"Kathy Bowden and her office are a delight to talk to about insurance and help to make insurance understandable. I recommend Kathy's office to anyone seeking auto, home and life insurance."
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Denis Bigley

August 5, 2026

5  out of  5
rating by Denis Bigley
"Angela and Christine were very pleasant and easy to deal with. Both were able to assist me with my enquiries in just a few minutes. Highly recommended."
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alexzandrea

July 29, 2026

5  out of  5
rating by alexzandrea
"Carol has always been friendly, professional, and incredibly kind in every interaction I’ve had with her. She’s responsive, hardworking, and truly cares about helping people. I’d definitely recommend reaching out to her!"
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Natalie Smithey

July 29, 2026

5  out of  5
rating by Natalie Smithey
"Highly recommend! Very professional team. Carol was amazing to work with!"
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lil cae

July 29, 2026

5  out of  5
rating by lil cae
"Awesome"
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Brenda Bowdry

July 29, 2026

5  out of  5
rating by Brenda Bowdry
"State Farm has a great team thank you Kathy Bowden for you and your team
You all are so amazing every time I have a need you help me. Thank you so much for your time and your kindness. I really appreciate you all"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you!"
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roxie robinson

July 28, 2026

5  out of  5
rating by roxie robinson
"I spoke with Shane on the phone Thursday and decided that it would be best for me to conduct my business face to face. When I got there Shane was on his way to lunch but stop to take the time to help me resolving both of my issues. He was awesome!!!!!"
We responded:
"Thank you, Roxie for your Five-Star Review. We always want to help our customers in the best way possible. I appreciate you recognizing Shane in the service he provided!"
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Amanda Mandernach

July 7, 2026

5  out of  5
rating by Amanda Mandernach
"We have been with Kathy for 30 plus years and State Farm has always taken such good care of us! They find us discounts and help us to get a good policy for our family and our vehicles! I highly recommend their life insurance policies! Pay on them for the allotted time and they are paid for life then. It was easy to update the policies as well to current information. They make life insurance for your family affordable! Their office is always friendly too!"
We responded:
"Amanda, THANK you for taking the time to give us this wonderful review. The "Limited Pay Life" policies are the bomb!!! Thank you for giving your recommendation for those as well.
It is our honor to serve you and the Mandernach family all these years!"
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Elizabeth Lin

July 7, 2026

5  out of  5
rating by Elizabeth Lin
"Wonderful people and great services 👍"
We responded:
"Elizabeth, Thank you for the kind review. I so appreciated getting to know you and assist with your insurance needs. We are here to help!"
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Jenny Beezley

June 30, 2026

5  out of  5
rating by Jenny Beezley
"This is a great team to work with!"
We responded:
"Thank you, Jenny. Really appreciate the Five Stars. Hope you call on us always!"
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Kevin Pigg

June 17, 2026

5  out of  5
rating by Kevin Pigg
"JD was outstanding! He was one of the 7 carriers I quoted when shopping for homeowners and car insurance. Thoughtful and very helpful in thinking through all the scenarios. He set the standard for all the other carriers both in terms of what to include in the policy as well as the overall client experience. He was 4th in terms of price, but I would have gone with him anyway. The only reason I did not, was an apples to apples quote from the last carrier was nearly $1000 lower annually. If it were only a few hundred separating him from the 2nd place carrier, the service would have been enough to tip the scale in his favor. But as the everything is going up but our paychecks, we have to watch every penny.
BTW... The lowest price did not win either. It could have saved me 1500 a year. But it turned out to be a carrier I would not do business with for a variety of reasons."
We responded:
"Kevin, Thank you so much for the thoughtful review! We truly appreciate you taking the time to compare options and to recognize JD’s effort throughout the process. It means a lot that he set the bar for both the coverage details and the overall client experience.
We also completely understand the importance of an apples-to-apples comparison—and how price differences (especially year over year) factor into big decisions. We’re glad we could be part of your search, and we’re here anytime you need help reviewing or adjusting your policies. Thanks again for choosing us!"
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jennifer eyitemi

June 17, 2026

5  out of  5
rating by jennifer eyitemi
"Ms Kathy is an awesome Lady.
I was kept in good hands with one of her agents/representative."
We responded:
"Thank you, Jennifer! We are here to help. Appreciate your review very much."